Careers at RESPOND

RESPOND, Inc, seeks a Director of Programs and Operations (DPO) who is responsible for coordination, administration, and quality of RESPOND’s portfolio of programs and services. The Director serves as a member of the senior leadership team and provides strategic vision and leadership that ensures the continued delivery of services to the community RESPOND serves. This position will provide the right candidate the opportunity to create new programs, implement cutting edge services and be a pioneer in the work to end domestic violence.

About the Opportunity:

Reporting to the Chief Executive Officer, the Director of Programs and Operations holds the primary responsibility for RESPOND’s service continuum.  This position is responsible for coordinating multiple programs in multiple locations in Suffolk and Middlesex counties; High Risk Programs, Residential Services/ Emergency Shelter, Trauma Response and General Community Based Services. The Director  must be strategic thinking and planning, results driven, posses business and administrative skills, have an ability to collaborate and make decisions that support RESPOND’s mission. To be successful, the DPO must excel at delegating tasks and have exceptional communication and active listening skills. They must be a strong leader who is able to supervise several remote service sites, 4 direct reports, and collaborate with the entirety of the Programs Team which includes volunteers, interns, domestic violence counselors, and relief staff. The Director works collaboratively with all senior leaders and the Board of Directors.  This position supervises all Coordinators and Managers in the programs and services division and other staff/team members as needed. The DPO is often the forward-facing voice of the organization and is actively involved in the domestic violence prevention community, as well as the community-at-large.  This position also includes working directly with survivors as needed, training new staff and modeling in the milieu; it can be a hands on role. The Director is also the lead in guiding confidentiality and safety practice within our programs.

Qualifications:

The successful candidate will be a highly motivated, forward thinking, energetic, entrepreneurial thinker.  This position requires schedule flexibility, long hours (45-50 per week depending on the time of year), strong organizational and leadership skills, as well as a sense of humor.  We’re looking for a professional who has an interest in being part of the agency’s growth and leadership.  The ideal candidate possesses an undergraduate degree (Masters strongly preferred) along with at least 7-10 years of work experience in human services, with 5 years supervisory experience.  Be prepared to roll up your sleeves, we are an inclusive, all-hands-on-deck environment!

RESPOND, Inc, located in Somerville, MA, seeks a motivated and passionate Domestic Violence Direct Care Counselor to provide direct service and support to survivors of domestic violence in the RESPOND, Inc. shelter.

Position availability is Sunday – Thursday 3pm – 11pm

Sunday – Thursday 7am – 3pm

Tuesday – Saturday 7am – 3pm

Pay range between $14.42 – $19.83 per hour depending upon education, language capacity and experience.

Reporting to the Residential Services Coordinator the Domestic Violence Direct Care Counselor:

Supports survivors of Domestic Violence in seeking safety and empowerment

Conducts intakes for the RESPOND shelter

Answers RESPOND’s 24-hour hotline to provide emotional support, referrals and resources.

Promotes the development of a positive and supportive community at the shelter by supporting individuals, interacting with children, being present in the common spaces and creating opportunities for group activities in the house.

Participates in keeping a clean shelter and supporting clients in completing their chores

Effectively communicates to supervisors and the team to ensure a cohesive 24hr team

Actively participates in weekly supervision and staff meetings

Facilitates survivors getting to appointments off-site and accompanies as needed

Qualifications:

The successful candidate will be motivated, passionate, energetic, and hard-working. Flexibility is a must.

High School Diploma or equivalent required.

Strong English language communication required.

Secondary languages of Spanish, Haitian Creole and Portuguese highly desired

Basic computer knowledge a necessity.

Must have or be willing to obtain the 25 hour Domestic Violence Counselor Training (we will train if you don’t have it).

Must have a valid Drivers’ License

About RESPOND:

RESPOND, Inc., a pioneer in the movement to end domestic violence, is New England’s first domestic violence agency and the second oldest in the nation. Since its inception in 1974, RESPOND has provided safety and support to over 110,000 victims of domestic violence including adults, teens and children. Through its Community Program, RESPOND provides a 24-hour crisis hotline, individual counseling, advocacy, support groups and children services. The Enhanced Shelter Program provides safe, confidential housing and comprehensive supportive services in a 21 bed facility. More information about RESPOND, Inc can be found at www.respondinc.org

Resume and a letter of interest should be sent to Amanda@respondinc.org. No phone calls please.

SALARY

Minimum: $17.00
Maximum: $24.00

DESCRIPTION

The RESPOND, Inc Housing Specialist will work with survivors of Domestic Violence to find housing, transitional programs, safe living alternatives and/or maintain safe housing. RESPOND, Inc seeks an outgoing person who will build relationships with survivors, housing programs and landlords to help re-house our clients.

This role includes providing direct service, housing search support, training and coaching to survivors of domestic violence in the RESPOND, Inc. shelter and in our Community Program in regards to housing. The Housing Coordinator protects and affirms the rights of individuals while helping them achieve independence by finding longer term safe housing and being responsive to their needs.

About RESPOND: RESPOND, Inc., a pioneer in the movement to end domestic violence, is New England’s first domestic violence agency and the second oldest in the nation. Since its inception in 1974, RESPOND has provided safety and support to over 65,000 victims of domestic violence including adults, teens and children. Through its Community Program, RESPOND provides a 24-hour crisis hotline, individual counseling, advocacy, support groups and children services. The Enhanced Shelter Program provides safe, confidential housing and comprehensive supportive services in a 21 bed facility. More information about RESPOND, Inc can be found at www.respondinc.org

About the Opportunity: Reporting to the Coordinators of Community Services and Residential Services, the Housing Specialist:

• Informs, encourages and assists survivors in accessing appropriate programs, resources and services in order to promote a successful transition to longer term housing
• Works with each individual or family to get into housing and to support them when they have moved to maintain the housing opportunity as the survivor negotiates their way toward increased independence and self reliance
• Accompany clients by driving to view units, interview at programs, appeal decisions and other accompaniment
• Work collaboratively with Certified Domestic Violence Counselors and be a positive part of the team. -Works closely with community agencies and housing authorities. Cultivating and maintaining positive working relationships in the field
• Coordinates and facilitates regular housing groups
• Answers RESPOND’s 24-hour hotline and provides emotional support, referrals and resources.
• Actively participates in weekly supervision and staff meeting
• Must have or be willing to obtain the 25 hour Domestic Violence Counselor Certification.

Qualifications: The successful candidate will be highly motivated, forward thinking, energetic, and hard-working.

• BA or equivalent desired
• at least 2 years work experience in housing or related employment required
• Strong in building relationships with housing and other agencies
• Strong English language communication, writing and reading skills are required
• Fluency in a second language strongly desired
• Basic computer knowledge a necessity
• Access to personal vehicle required

The hours for this position are:

Monday, Tuesday, Thursday, Friday 9-5 Wednesday 11-7
Flexibility required due to program need

Pay range between $17-$21 per hour depending upon education and experience
Great benefits package

Resume and a letter of interest should be sent to Jessica@respondinc.org, no phone calls please

BENEFITS

Excellent Benefits Package

PROFESSIONAL LEVEL

None specified

MINIMUM EDUCATION REQUIRED

Bachelor’s Degree

About the Opportunity:

The Director of Development will be responsible for leading the overall fundraising messages and strategies for REPOND. Responsible for a department comprised of one full time Development Associate, a part-time Grant Writer and a team of many volunteers, this leader will provide direction in all areas of fundraising and donor engagement.  This is a unique opportunity to join a team of specialized executives working to end domestic violence in Eastern Massachusetts and beyond. This position is part of a collaborative team that provides organizational oversight to ensure effectiveness and growth of the agency.

Responsibilities:

Provide oversight of all development staff and resource development programs, including:

• Fundraising Leadership: Create an active pipeline of prospective donors to secure major gifts, create and manage a portfolio of prospects through solicitation, and engage others in the cultivation and solicitation process. Maintain and develop new contacts with funders, both individuals and institutions, and build the involvement of the CEO and Board members in the solicitation and donor stewardship processes.
• Expand corporate and foundation support: work with the Development Associate and the Grant Writer to expand and improve the current Foundation Grants, Corporate and Institutional Giving strategy.
• Communications: Develop and publish fundraising related materials (including annual report, newsletters, brochures, website content) and materials including special events, honorees and spokespersons, cultivation and marketing opportunities.
• Communicate development strategies to, and develop clear talking points for, the executive staff and board of directors. Provide materials in advance of meetings and events.
• Oversee the recruitment and selection process of staff, consultants, and volunteers as required to carry out the goals and objectives of the department
• Direct mail and on-line giving
• Special Events, including Gala and other major events with the public
• Provide staff leadership to the Board of Directors and the Events Committee
• Oversee the implementation of data management systems and fundraising records for all fundraising activities in coordination with the Finance Department.
• Prepare an Annual Plan that outlines goals and objectives for the department
• Supervise Development Department staff, consultants and vendors as required.
• Work closely with the CEO to assess fundraising needs as determined by strategic plan goals, annual plan priorities and operating needs.
• Focus on Stewardship; RESPOND donors and supporters are among its most valuable assets

Qualifications:

• Minimum 7 years direct fundraising experience.  Proven leadership in development areas of major giving, events, corporate giving and communications.
• Advanced analytical and problem solving skills, including identifying issues and prioritizing competing priorities.
• Advanced project-management, team-management and donor-management skills. Ability to achieve results with only general supervision while keeping key players in the know.
• Experience supervising key internal and external stakeholders and relationships. Proven ability to collaborate across departments to implement processes and achieve results, as well as to work collaboratively with a small, dedicated team.  Track record of building and maintaining productive relationships with multiple stakeholders.
• Highly organized, with ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion.
• Ability to adapt and be flexible in a dynamic work environment.  Must have a sense of humor!
• Personable style with effective presentation skills.  Excellent verbal and written communication skills. Must be able to articulate RESPOND’s mission to a wide range of audiences in a variety of ways.
• Entrepreneurial spirit and skill set essential.
• Familiarity with software, including donor or related databases, presentation software and social media platforms.
• Bachelor’s degree required.  Master’s degree or equivalent experience preferred.
• Moderate travel in Massachusetts required—reliable transportation essential.

At RESPOND, we work hard and play hard.  We have excellent time off-benefits, a collaborative work environment.  If you have a passion for raising money to fund programs that help people affected by domestic violence, you might be a fit for our team! Be prepared to roll up your sleeves, we are an inclusive, all-hands-on-deck environment!

Due to the fast pace of this search, candidates are encouraged to apply as soon as possible.  Resume and a letter of interest including a statement of how you would advance RESPOND’s Development and Communication efforts should be sent to HR@respondinc.org.

Pay range between $13-$17 per hour depending upon education and experience. 

Bilingual preferred.

RESPOND, Inc, located in Somerville, MA, seeks a highly motivated and passionate Domestic Violence Counselor to provide direct service, case management and coaching to survivors of domestic violence in the RESPOND, Inc. shelter and in our Community Program. The Domestic Violence Counselor protects and affirms the rights of individuals while helping them achieve independence by creating an environment responsive to their needs.

Current openings are:
Relief to Cover Shifts As-needed

Reporting to the Residential Services Coordinator and Community Based Services Coordinator the Domestic Violence Counselor:

• Supports survivors of Domestic Violence in seeking safety and empowerment
• Conducts intakes and assessments for the RESPOND program and/or shelter.
• Answers RESPOND’s 24-hour hotline to provide emotional support, referrals and resources.
• Promotes the development of a positive and supportive community at the shelter by supporting individuals, interacting with children, maintaining a clean environment and creating opportunities for group activities in the house.
• Effectively communicates issues (orally and through appropriate documentation) to supervisors and the team to ensure the delivery of quality services to individuals and families.
• Participates in group facilitation.
• Actively participates in weekly supervision and staff meetings.
• Facilitates survivors getting to appointments off-site.

Qualifications:

• The successful candidate will be highly motivated, passionate, forward thinking, energetic, and hard-working. Flexibility is a must.
• BA or equivalent preferred.
• Strong English language communication required.
• Secondary languages of Spanish, Haitian Creole and Portuguese highly desired
• Basic computer knowledge a necessity.
• Must have or be willing to obtain the 25 hour Domestic Violence Counselor Training (we will train if you don’t have it).